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FAQ
Frequently asked questions
Payment
Cancellation
Booking Process
Support & Security
Travel Insurance
Cancellation Policy
It depends on the service type — here's a quick summary:
Book now, pay later. No credit card or deposit required at the time of booking, for all hotels, tours & transfers.
All taxes & VAT included | No hidden fees | SSL secure checkout
Are taxes and fees included in the price I see?
Yes. All prices displayed on the site include mandatory taxes, service fees, and VAT. What you see is what you pay — there are no surprise charges at checkout.
What payment methods do you accept?
We accept Visa, Mastercard, American Express, Diners Club, JCB, China UnionPay, Discover, and PayPal. All transactions are processed through a secure SSL-encrypted checkout.
When will the remaining balance for a package be charged?
For holiday packages, the remaining 70% balance is due 30 days before your departure date. You'll receive a reminder email in advance. If your booking is made less than 30 days before departure, full payment is required at the time of booking.
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